{"id":36,"date":"2026-01-08T16:54:40","date_gmt":"2026-01-08T16:54:40","guid":{"rendered":"https:\/\/www.easyrights.test.polimi.it\/?page_id=36"},"modified":"2026-04-09T15:10:55","modified_gmt":"2026-04-09T15:10:55","slug":"easyrights-agent","status":"publish","type":"page","link":"https:\/\/www.easyrights.test.polimi.it\/?page_id=36","title":{"rendered":"easyRights Agent"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/11062b_9c0ce05d683f44f89213bd5b2a0fb4c0mv2-1024x606.jpeg\" alt=\"\" class=\"wp-image-379\" srcset=\"https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/11062b_9c0ce05d683f44f89213bd5b2a0fb4c0mv2-1024x606.jpeg 1024w, https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/11062b_9c0ce05d683f44f89213bd5b2a0fb4c0mv2-300x178.jpeg 300w, https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/11062b_9c0ce05d683f44f89213bd5b2a0fb4c0mv2-768x454.jpeg 768w, https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/11062b_9c0ce05d683f44f89213bd5b2a0fb4c0mv2-1536x909.jpeg 1536w, https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/11062b_9c0ce05d683f44f89213bd5b2a0fb4c0mv2-2048x1212.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">The easyRights Agent provides a comprehensive and easy\u00a0gateway to\u00a0a range of (im)migration services\u00a0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Agent is a text-based bot designed to help (im)migrants more easily access crucial services by cutting through public services bureaucracy to only extract the exact information and forms they need.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Check out the\u00a0prototype:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scan\u00a0the QR code above or access the\u00a0<a href=\"https:\/\/t.me\/easyrights_bot\" target=\"_blank\" rel=\"noreferrer noopener\">easyRights Agent<\/a>\u00a0here on Telegram &#8211; note, you will need to download the Telegram app on your phone<\/li>\n\n\n\n<li>To use\/test the Agent follow just 3 steps:\n<ul class=\"wp-block-list\">\n<li><strong>Step 1:<\/strong>\u00a0<strong>choose a country<\/strong>\u00a0\u2013\u00a0to filter actions based on country services and laws where the service is needed.<\/li>\n\n\n\n<li><strong>Step 2:<\/strong>\u00a0<strong>select action<\/strong>\u00a0\u2013 select needed service area e.g., residency permit, family reunification, income, housing etc.<\/li>\n\n\n\n<li><strong>Step 3:<\/strong>\u00a0<strong>creation<\/strong>\u00a0\u2013 automated AI processing extracts from the country service portals the main requirements (HOW, WHERE, WHEN) needed to access the service.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Added Value:\u00a0<\/strong>Additional support services can also be accessed via the Agent to help users better understand the forms and services they are accessing so they can better communicate their needs and situation to public services.\u00a0The training will help migrants learn to pronounce important service-related words correctly, achieve a sense of familiarity and self-confidence whilst on the website and converse with the service providers.\u00a0\u00a0\u00a0<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"410\" height=\"140\" src=\"https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/capeesh_rgb-16.jpg\" alt=\"\" class=\"wp-image-376\" srcset=\"https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/capeesh_rgb-16.jpg 410w, https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/capeesh_rgb-16-300x102.jpg 300w\" sizes=\"auto, (max-width: 410px) 100vw, 410px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"227\" height=\"144\" src=\"https:\/\/www.easyrights.test.polimi.it\/wp-content\/uploads\/2026\/04\/calst.png\" alt=\"\" class=\"wp-image-377\" style=\"aspect-ratio:1.576451437873033;width:354px;height:auto\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"wp-block-paragraph\"><strong>Capeesh Language Training<\/strong>&nbsp;&#8211; Provides app-based topic-specific language training with terms targeted toward specific services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CALST Pronunciation Training<\/strong>&nbsp;&#8211; Helps pronounce challenging sounds that often hamper communication. Pronunciation training is currently available for English, Greek, Italian, Spanish, and Norwegian and is tailored to a user&#8217;s native language.&nbsp;More information can be found&nbsp;<a href=\"https:\/\/www.ntnu.edu\/isl\/calst\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Note: You can access these tools through the easyRights agent by scanning the QR code above. But note that people who don\u2019t already have Telegram might not do this and abandon the site.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more info on the Pathway Generator, Vocabulary Training, and Pronunciation Training please view the below videos.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"easyRights Chatbot app\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/VEaU0FrLO7Y?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"easyRights demo Capeesh\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/9wxgkjjkDtU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"easyRights pronunciation exercises using CALST\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Qvi1SLAsxJ0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<h2 class=\"wp-block-heading\">Making a Difference<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Understand how the easyRight&#8217;s Agent can make a big difference to (im)migrants through Samira&#8217;s and Amari&#8217;s stories below.&nbsp; Whilst these are fictionalised people, the narrative is based on real-life testimonies captured through work with (im)migrants throughout the easyRights project.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Samira&#039;s story in Birmingham, UK\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/2XST8ugvT54?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"easyRights helps Amari exercise his rights through the asylum application process in Malaga, Spain\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Y6tM8OZoRzs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The easyRights Agent provides a comprehensive and easy\u00a0gateway to\u00a0a range of (im)migration services\u00a0 The Agent is a text-based bot designed to help (im)migrants more easily access crucial services by cutting through public services bureaucracy to only extract the exact information and forms they need. Check out the\u00a0prototype: Added Value:\u00a0Additional support services can also be accessed [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=\/wp\/v2\/pages\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=36"}],"version-history":[{"count":4,"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=\/wp\/v2\/pages\/36\/revisions"}],"predecessor-version":[{"id":380,"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=\/wp\/v2\/pages\/36\/revisions\/380"}],"wp:attachment":[{"href":"https:\/\/www.easyrights.test.polimi.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}