Cluster Outputs

Handbook on Migrants’ Integration – A Digital Perspective from (im)migration Experts

In October 2021 six projects – MIICT, REBUILD, NADINE, MICADO, easyRights, and WELCOME – all funded under the European Union’s Horizon 2020 research and innovation program, organized a Migration Policy Roundtable to discuss current challenges facing (im)migration and integration in Europe.

To help support other public administrations looking to harness the power of digital to better support (im)migration, the cluster created a joint handbook on migrant integration to provide a service design and supply perspective. The handbook reflects on two themes common to all the six projects:

Co-creation, participatory design, and multi-stakeholder collaboration
Digital tools and novel services for supporting integration

Its contents are the result of the discussion among Roundtable participants, which was articulated in two thematic sessions: the first taking stock of the cocreational dimension to frame the wider issue of service co-design for social integration; the second reflecting on the sustainability conditions of newly developed ICT or AI enabled tools and services.

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Presentations From the Policy Roundtable

Day 1 – Service Design & Social Integration

EASYRIGHTS: Human Rights Literacy in service design and supply

NADINE: Community-oriented approach in integration procedures

REBUILD: Pushing Participatory Design ahead. Co-creation approaches and their transformative impact on Participatory Design

MICADO: MICADO approach to service design and integration

MIICT: Privacy and data protection

WELCOME: Personalization of the intelligent technology – based migrant services

Day 2 – Sustainability of Solutions & Social Integration

EASYRIGHTS: An assessment standard of service accessibility (the mediation grammar)

NADINE: The main bottlenecks in migrants’ integration procedures

REBUILD: Analysing the impacts of socio-technical solutions for migrants’ integration: a way to foster sustainability

MICADO: Approach to uptake and sustainability

MIICT: Sustainability of the novel ICTs

WELCOME: Considering psychosocial dimensions of Third Country Nationals in development of AI-supported integration services

Joint Migration Policy Whitepaper: Towards ICT- Enabled Integration of Migrants

The Whitepaper is an outcome of the Joint Migration Policy Roundtables organised by the six European projects: MIICT, REBUILD, NADINE, MICADO, easyRights, and WELCOME between the 14th and the 16th of October, 2020.

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